New Zealand Shipping
The following products are sent to print / production within one business day of receiving payment:
- Fine Art Prints
- Canvas Prints
- Museum-Quality Frames
- Pet Portraits
Please allow up to 5 - 7 business days for printing/production before shipping. We will contact you with tracking information when your order is on its way.
*Note: We ask for your patience during busy seasons as processing times will vary.
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Sent nationwide via tracked post ($6.00); rural delivery charge applies. FREE shipping on New Zealand orders over $100.
International Shipping
We primarily ship within New Zealand, however, we are happy to make exceptions. Rates for shipping outside of New Zealand are as follows:
- Australia (Fine Art Prints) - $50.00 NZD
- International (Fine Art Prints) - $90.00 NZD
- Australia (Stretched Canvas) - $52.00 - $125.00 NZD
- International (Stretched Canvas) - $95.00 - $285.00 NZD
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Sent via FedEx tracked international shipping.
Returns
Our products are made to order, so unless they arrive damaged or defective, we can't accept returns or offer a refund for a change of mind. Please choose carefully!
If your order has sustained damage in transit, please contact us with photos of the damage and we'll gladly send a replacement at no cost to you.
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Please inspect your order for damage sustained in transit and let us know if there are any problems.