Frequently Asked Questions

Digital art is a form of artistic expression that uses digital technology as a fundamental medium for creating, displaying, and distributing artwork. Digital art allows artists to explore new creative possibilities and experiment with various techniques, becoming a significant and influential form of contemporary art in the digital age.

We produce our artwork through "digital mixed media", meaning more than one technique or medium is employed in its making. In our case, we combine digital photography with processing, compositing, and generative engineering to create a unique work of art in our signature style. The natural world provides the inspiration for the design of each piece, re-envisioned to recreate the overwhelming feeling of awe and wonder that fills your heart in those unexpected moments when nature delivers a view so inspiring that it resonates deep within you.

All of our designs are created and printed in New Zealand.

Our fine art prints are available in A4 (smallest) through to A0 (largest) sizes.

The artwork is printed with pigment-based, UV-stable archival inks on 230gsm smooth matte archival-quality coated paper, engineered to offer dynamic colour vibrancy and exceptional longevity.

Our fine art prints are printed on demand (POD); please allow up to 5 - 7 business days for printing before shipping. We ask for your patience during busy seasons as processing times will vary.

Any standard frame will fit a respective print of the same size (ie: an A3 print fits in an A3 frame). Easy as!

The Warehouse and Kmart have classic black and white frames that look great and won't break the bank!

Each frame is handmade in New Zealand, cut and built from scratch.

The frames are made of solid wood using sustainably sourced FSC and PEFC conservation-grade materials.

Mouldings vary according to the type of frame; exact measurements can be found on each individual frame listing.

All of our museum-quality frames come with Conservation Clear® glass that blocks up to 99% of damaging ultraviolet (UV) rays, preserving your artwork for years to come. You also have the option of upgrading to UltraVue® glass, which filters up to 70% of UV rays and offers crystal clear color transmission and a virtually invisible, anti-reflective surface for truly amazing clarity.

Each frame is made to order (MTO); current production turnaround is roughly 7 business days.

Yes. A4 frames come with a sawtooth hanger pre-installed on the top edge of your frame. Included is the corresponding nail and instructions to walk you through inserting artwork and hanging your frame. A3, A2, A1 and A0 frames come with brackets pre-installed on your frame. Included are the corresponding nails, hooks and instructions. This hanging method is excellent for larger frames and allows you to remove the backing board from the frame easily to install your artwork.

No, we currently only ship these frames within New Zealand.

We accept direct/bank deposits (within New Zealand) and credit cards (within NZ and internationally). All card payments are processed by Stripe.

You can enter your unique code during the checkout process.

We are predominantly an online store, however, you can find us in Tauranga at "The Little Big Market" on weekends from October to April: • Coronation Park (10 Salisbury Avenue in Mount Maunganui) Please check our social media for confirmed market dates! You can also find some of our work at: • The gift shop at Sanctuary Mountain (99 Tari Road in Pukeatua) • Casita (1350 Cameron Road in Tauranga)

Please refer to our "Shipping & Returns" page for a detailed breakdown.

Once an item has been dispatched (either from our home studio or our fine art printers) it should arrive within 7 business days.

Yes, with the exception of our museum-quality frames. Please refer to our "Shipping & Returns" page for international shipping rates.

If your order has sustained damage in transit, please contact us with photos of the damage and we'll gladly send a replacement at no cost to you.

Our products are made to order, so unless they arrive damaged or defective, we can't accept returns or offer a refund for a change of mind. Please choose carefully!